Domains to whitelist

We are sunsetting our SDKs and will no longer add new features, security patches, bug fixes, or technical support for them. To access the latest capabilities and ongoing improvements, we encourage you to migrate to our RESTful API.

SDK support will officially end on December 31, 2026. On this date, the underlying endpoints used by the SDKs and related documentation will be decommissioned.

To avoid any disruption to your services, please ensure your migration is complete by that date.

For migration assistance, please contact us at [e-mail].

If your company uses a firewall, you must whitelist the following domains to ensure full access to both Bigdata App and API Services:

The table below summarizes the protocol, domain, port, and a brief description for each:

Protocol	Domain	Port	Description
HTTPS	bigdata.com	443	Product website
HTTPS	www.bigdata.com	443	Product website alias
HTTPS	app.bigdata.com	443	Bigdata Web application
HTTPS	api.bigdata.com	443	API Services
WSS	ws.bigdata.com	443	Real-time communication via WebSocket Secure
HTTPS	clerk.bigdata.com	443	Authentication and user management
HTTPS	https://s3.amazonaws.com	443	File storage and downloads (Amazon S3)
HTTPS	https://upload.bigdata.com/	443	File uploads to Bigdata platform
HTTPS	platform.bigdata.com	443	Developer Platform
HTTPS	agents.bigdata.com	443	Research Agent Service
HTTPS	mcp.bigdata.com	443	Bigdata Remote MCP tools

Whitelisting these domains allows uninterrupted connectivity for authentication, data access, file uploads, and other essential features of the Bigdata platform.