Skip to main content
If your company uses a firewall, you must whitelist the following domains to ensure full access to both Bigdata App and API Services: The table below summarizes the protocol, domain, port, and a brief description for each:
ProtocolDomainPortDescription
HTTPSbigdata.com443Product website
HTTPSwww.bigdata.com443Product website alias
HTTPSapp.bigdata.com443Bigdata Web application
HTTPSapi.bigdata.com443API Services
WSSws.bigdata.com443Real-time communication via WebSocket Secure
HTTPSclerk.bigdata.com443Authentication and user management
HTTPShttps://s3.amazonaws.com443File storage and downloads (Amazon S3)
HTTPShttps://upload.bigdata.com/443File uploads to Bigdata platform
HTTPSplatform.bigdata.com443Developer Platform
HTTPSagents.bigdata.com443Research Agent Service
HTTPSmcp.bigdata.com443Bigdata Remote MCP tools
Whitelisting these domains allows uninterrupted connectivity for authentication, data access, file uploads, and other essential features of the Bigdata platform.
I